iRateiSlate is an independent organisation set up to ensure positive customer experience gets noticed. Naturally; our goal is to provide both consumers and vendors a unified platform upon which to converse and settle disagreements and to give praise where it is due. We believe it is your right to know, the iRateiSlate digital reporting tool gives a unique opportunity for retailers and service providers to make good on their customer service charter.
We understand the frustration that UK consumers feel at the end of a bad customer journey. After such an experience, our founder and Managing Director; Marlon Naidoo realised that the archaic manner in which customer service is conducted needed to change. That was when he had the idea for iRateiSlate, a digital platform for consumers.
Good companies get rewarded by holding on to customers and gaining recommendations and consumers feel that they have the information required to make the best decision for them. It is our intention that, over time; customer satisfaction levels will increase and that a rise in standards will be to the benefit of all.
At the heart of our project is the belief that all voices should be heard.
If you would like to find out how we can help you contact us today.